Privacy Policy

We respect our customers privacy. Your information will not be shared, sold, exchanged, leased or given to any third party not connected to the delivery of your coffee. Your email address will be used to notify you of our news and information about coffee beans, including special offers and new product information. You can remove yourself from this option any time you want. does not store any credit card information. All credit card processing is securely conducted via PayPal using the financial industry’s Secure Socket Layer (SSL) standards.

Email Submission

All email addresses submitted to the web site, will not be shared, sold, exchanged, leased or given to any third party not connected to the delivery of &/or the supply of goods &/or services of the site

This site however may use cookies, these are used solely to improve the quality of the web site for all our guests &/or clients. THESE ARE NOT USED to track your online surfing habits &/or track web sites that you visit on the World Wide Web. Any information obtained via &/or with the use of such cookies, will remain confidential and will never be shared, sold, traded &/or leased to a Third Party.

Online Purchasing

Personal information gathered whilst in the process of conducting an online purchase will be used only for Credit Card authorisation purposes. This information will be shared with our Payment Processing Authority in the context of purchasing Merchandise &/or Products. is committed to complying with the Privacy Amendment (Private Sector Act 2000) (“the Act”) which commenced in December 2001 and the provisions of all applicable legislation. The Privacy Policy may be amended from time to time.

What does personal information mean?

Any information about you that identifies you, or by which your identity can be determined.

How do we use personal information?

We will only use your email address if you send us a message or have subscribed to our mailing list. Your email address will only be used for the purpose for which you have provided it, and will not be added to our mailing list or used for any other purpose without your consent.

Do we disclose your personal information to anyone? may disclose your personal information in certain circumstances. Where authorised by law, we may disclose your personal information to a court or to the Australian Taxation Office following a direction issued under taxation laws. Your consent to the disclosure of your personal information may be given explicitly such as in writing or verbally.

We rely on the personal information we hold about you to effectively conduct our business. For this reason, it is important that the information collected is accurate, complete and up to date.

You can contact us at any time to update your personal information.

Is personal information secure?

Personal information is mainly held in secure electronic data bases. Reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure are taken. We understand you may have concerns about the security of personal information collected about you from email inquiries.

Where no longer required, your personal information is deleted from our systems.

Can I have access to the personal information The Coffee Company holds about me?

You may request access to personal information held. All requests for information will be handled as quickly as possible.

Can my request for access to personal information be denied? is not always required to provide you with access. We may refuse access to personal information in a number of circumstances where the information may relate to existing or anticipated legal proceedings with you, where denying access is required or authorised by law, or where the request is regarded as vexatious or frivolous.